Retreat Location: Da Nang, Vietnam

Retreat Dates: April 30 – May 5, 2027

Organiser: Bond Pilates

1. Booking, Pricing & Payment Terms

Non-Refundable Deposit: A non-refundable deposit of $600 AUD is required at the time of booking to secure your reservation.
Early Bird Rate: To qualify for the Early Bird rate ($2,795 AUD Shared / $3,495 AUD Private), payment must be received in full on or before October 18, 2026.
Final Payment Deadline: For standard bookings or flexible payment plans, full payment must be received no later than thirty (30) days prior to arrival (March 31, 2027). If full payment is not received by this date, your place and all prior payments may be forfeited.
Instalment Plans & Default Forfeiture: Where an instalment plan has been agreed upon, payments must be made strictly on time. If a participant misses two (2) consecutive scheduled payments or fails to rectify overdue amounts within seven (7) days of a written notice, Bond Pilates reserves the right to cancel the booking. Upon cancellation for default, all funds paid to date shall be strictly forfeited, and the spot will be reopened for resale.

2. Strict Cancellation, Refund & Transfer Policy

No Refunds: All payments (deposits, partial instalments, and final balances) are 100% non-refundable under any circumstances, including but not limited to medical emergencies, illness, travel disruptions, personal schedule changes, or change of mind.
Sole Refund Exception (Room Resold): A refund (minus the $600 deposit and administrative/processing fees) will only be issued if your specific room package is successfully resold to a new participant.
Written Approval for Transfers: Bookings are strictly non-transferable to another person or another event unless agreed to in writing by Bond Pilates. Any replacement guest must sign all required waivers and agree to these Terms prior to departure.

3. Mandatory Comprehensive Travel Insurance

Strict Condition of Entry: Holding an active, comprehensive international travel insurance policy is a mandatory requirement for participation.
Required Coverage: Your policy must be active from the time of booking and explicitly cover medical expenses, hospitalization, emergency medical evacuation/repatriation, trip cancellation/interruption, travel delays, and lost or damaged personal luggage/valuables.
Proof & Liability: Bond Pilates reserves the right to request proof of your insurance policy prior to departure. Bond Pilates accepts zero financial or operational liability for any costs incurred due to your failure to secure adequate coverage.

4. Travel, Passports & Logistical Responsibilities

Airfares Excluded: International flights are not included. You are solely responsible for booking flights and ensuring timely arrival at the designated Da Nang International Airport (DAD) pickup location.
Passports & Visas: You are responsible for ensuring your passport has at least 6 months validity remaining from your return date and that you meet all visa and entry requirements for Vietnam.
Travel Disruptions: Bond Pilates is not responsible for costs arising from delayed or cancelled flights, missed connections, lost luggage, or border control issues.

5. Health Disclosure & Explicit Acknowledgement of Risks

Health Declaration: You confirm that you are physically fit and capable of participating in retreat activities (including Mat Pilates and Reformer Pilates) and agree to disclose all pre-existing injuries, medical conditions, pregnancies, or severe allergies prior to arrival.
Specific Inherent Risks: You acknowledge that international travel, accommodation, excursions, and wellness activities involve inherent risks, including but not limited to:
- Muscle strain, exertion, or aggravation of pre-existing injuries during Pilates and physical movement.
- Massage and wellness treatments, sound healing, and breathwork.
- Uneven or slippery surfaces, wet pool decks, heat, humidity, dehydration, insects/animals, local food/beverages, water activities, road transportation, and cultural excursions.
Personal Care: You agree to take reasonable care of yourself, follow safety cues, and immediately inform instructors (including Annie) or stop any activity if you feel unwell, injured, or unsafe.

6. Emergency Medical Assistance & Contact Consent

Medical Authorisation: In the event of a medical emergency or significant illness, you authorise Bond Pilates to take reasonable steps to obtain medical assistance, including contacting local emergency services or arranging transport to an appropriate medical facility.
Financial Responsibility: You understand that all resulting medical, hospital, transport, or evacuation costs are your sole financial responsibility unless covered by your travel insurance.
Emergency Contact Consent: You consent to Bond Pilates contacting your nominated Emergency Contact if reasonably necessary in relation to an emergency, injury, or situation affecting your safety.

7. Limitation of Liability, Force Majeure & Statutory Guarantees

Release of Liability: To the maximum extent permitted by applicable law, Bond Pilates, its owners, instructors (including Annie), contractors, and venue partners accept no liability for personal injury, illness, accident, death, property loss, or delay incurred during travel or at the retreat.
Force Majeure: If the retreat is cancelled or postponed due to circumstances beyond our reasonable control (e.g., natural disasters, travel restrictions, political unrest, epidemics), Bond Pilates will do its best to reschedule. Refunds will not be issued, though credits may be offered at our discretion.
Australian Consumer Law (ACL): Nothing in this document is intended to exclude, restrict, or modify any statutory consumer guarantee, right, or remedy that cannot legally be excluded under Australian law.

8. Venue Damage, Guest Conduct & Third-Party Vendors

Property Damage: You accept full financial liability for any damage, loss, breakage, or destruction caused by you (accidental or intentional) to the accommodation premises, furniture, fixtures, or studio equipment, and agree to pay all repair or replacement costs promptly.
Guest Conduct & Alcohol: You agree to respect fellow participants, staff, venue management, and local culture. You remain fully responsible for your conduct and safety if consuming alcohol or medication. Bond Pilates reserves the right to remove any guest exhibiting unsafe or disruptive behaviour without refund.
Third-Party Operators: Transport, external studio spaces, and tours are operated by independent local providers. Bond Pilates acts as an event coordinator and accepts no liability for third-party service failures or negligence.

9. Media Release & Personal Choice

No Guaranteed Outcomes: You acknowledge that this retreat is a wellness experience and Bond Pilates does not guarantee any specific physical, emotional, or therapeutic outcome.
Photography Release: Photos and videos may be taken throughout the retreat for promotional and social media purposes. You must notify Bond Pilates in writing prior to departure if you wish to opt out.